Digital transformation and continuous improvement are two phrases you hear mentioned an awful lot in meetings, but how are they connected? Has your organisation been transformed digitally? If so, what was the outcome? And what’s next? Dispelling the myths around digital transformation (DT) was the focus of our latest 2050 Maritime Innovation Hub workshop, presented by Ian Brown, MD at ExcelPoint and an expert in the field of DT.
According to Brown, and in keeping with my own experiences, digital transformation has been going on around us for a long time. It’s about using new techniques and technologies – which at the moment include automation, data analytics, IoT, robotics, AI – to solve problems, achieve new efficiencies and bring about continuous improvement. It brings information and people together, creating workflows to automate processes and remove paper trails, finds ways of doing things better and faster, creating cost savings and improving the overall customer experience.
Using Gartner’s analogy, Covid has widened the gap between Digital Dragons – those who are embracing digital technology to dominate and expand – and Digital Dinosaurs. Dragons are finding ways to ‘do things better’ whereas Dinosaurs – we know became extinct.
If you would like to read the full Port of Tyne Innovation Hub blog click here.
